Frequently Asked Questions

Q. Is hearing loss normal for my age?

A. Hearing loss is not normal for any age. Anyone having difficulty hearing or communicating should see an Audiologist to have their hearing checked.

Q. Why do I hear when people are talking or speaking to me, but I do not understand the words they are saying?

A. Your ears are designed to collect soundwaves, transform them into nerve impulses, and send them to the brain. Understanding words and sentences is a function that takes place in the brain. If you have a hearing loss, the sound being sent to the brain may be distorted--parts of the sound may be missing, therefore, making it difficult to understand. Hearing aids designed specifically for your loss will compensate for the distorted sound. If the sound arrives at the brain correctly, understanding will be greatly improved.

Q. What about those nerve impulses? I have nerve deafness and was told a hearing aid could not help me.

A. The majority of people who benefit from hearing aids have nerve deafness. It can almost always be helped. Very rarely we come across a patient who is completely 100% deaf in one ear; there is even help for that now through CROS hearing devices!

Q. But what if a doctor told me hearing aids will not help?

A. Your doctor may have medical reasons to avoid the use of a hearing aid: such as your hearing condition may be treatable with medication or surgery. However, if you are experiencing a permanent hearing loss, hearing aids will almost always provide help. There is a vast range of hearing aid technology levels, and some are even capable of accommodating a "dead ear".  You should consult an Audiologist about what hearing aids are currently available that may help you.

Q. As long as I can get by, do I really need to get a hearing aid?

A. A hearing aid is just what its name implies-an aid. It cannot restore hearing, but can aid you in better usage of the hearing you have left. If you wait to get an aid until your hearing worsens, it only makes the task more difficult. Early correction will greatly enhance the benefit of a hearing aid and your quality of life.

Q. I have been told I have a hearing loss in both ears...are two aids really necessary?

A. In order to hear at your optimal level, have a balanced effect, determine direction of sound, and have better understanding of sounds, two aids are generally better. Test results clearly show the superiority of hearing with both ears rather than one.

Q. I don't have trouble talking one-on-one, but would like to hear better in a group of people.

A. Hearing aids fitted properly will enhance your ability to hear and understand in a crowd. This is a very important place where two aids are much better than one, if both ears are hearing impaired. You need both ears to separate competing sound; low pitched sounds override high pitched sounds, which are necessary for understanding speech. Hearing technology is so advanced that hearing aids actually have circuits that can reduce the low pitched, annoying sounds giving you more of the sounds that enable you to understand better and more easily.

Q. If I live by myself do I need to wear hearing aids everyday or only when I have company?

A. You need to hear as well as possible at all times. You would not want to miss the birds singing, the doorbell, or the telephone. The little sounds of everyday living are nice, but also remember that your safety is important as well. Further, your brain loses its ability to understand sounds the more they are absent, so hearing at all times helps overall understanding. Hearing aids work best if worn on a full time basis. Wearing them during the quiet times will make the difficult times easier.

Q. Are hearing aids hard to get used to? Will I ever learn how to use them properly?

A. Like any other prosthetic device (bifocals, dentures, contacts) there is a brief adjustment period; however, your hearing health professional will guide you through this time.

Q. How can something so small be so expensive?

A. Only the highest quality electronic parts are used in the manufacturing of this aid which is a result of extensive research and development. There are aids which may be designed to fit a number of people with varying losses, but as a medical device becomes more customized it also becomes more expensive. Newer technologies are designed to be compatible with many of today's communication devices resulting in a higher cost. There are ongoing services and warranties provided with hearing aids that are very beneficial to the user.

Q. Who will take care of my aids and how often must they be cleaned?

A. Your hearing health care professional will care for you and your aids at any time you need assistance. Should minor service be required they may handle it right at their office or they may choose to return it to the factory for more extensive modifications. Your aids may be checked as often as you feel necessary, but we typically recommend approximately every 6 months. Our specialists will give you information about services, policies, and warranties.

Q. What if I buy the hearing aids and they don't help me? I have friends that bought and don't wear them.

A. Hearing professionals do their best to only do precise, successful fittings; our best advertising is a satisfied client. Occasionally a person's aids may need adjustment, but nothing can be done if there is no knowledge of the problem. The professional will work with you and the manufacturer until you are satisfied, but they need adequate information to correct the problem. You are the best judge of your hearing and can help the professional enhance your hearing. With today's digital hearing aids and the ability to change the settings, most people are satisfied with their devices. If you do not feel like you are receiving enough benefit from the hearing aids, don't worry! There is a 30-day return period.

Q. Will others notice that I am suffering from a hearing loss and must wear hearing aids?

A. People will not notice your hearing aid any more, or as much as they might notice glasses. But they do notice if you have difficulty hearing, you are constantly asking them to repeat themselves or you must turn the TV or radio to a level that is uncomfortable for them. When you show them your aids, they will be surprised at the advancement in technology and you will be thrilled that you are able to communicate so easily with them.

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