Meet the staff

Diane McVey is an Audiologist and President of Diles Hearing Centers. She completed her Bachelor's and Master's degrees in Audiology at Ohio University in the 1970's. After providing audiology services for the Gallipolis Developmental Center and working on a National Institutes of Health grant at Ohio University, she began working with William Diles in 1983. They became partners in the business until full purchase was completed and he retired.

Her husband, Craig Johnson, built their brick professional building at 275 West Union Street in Athens in 1994 which is the main business location for Diles Hearing Centers. Diles Hearing Centers is an audiology practice that specializes in evaluating hearing loss, fitting the most advanced hearing devices and providing the best quality aftercare in Southeast Ohio. The name "Diles" enjoys a reputation for individual caring and helping people hear since 1949. 

Pamela Kenniston is the Office Manager for Diles Hearing Centers. She has a Bachelor's in Communication from Plattsburgh State University, New York and holds Masters' degrees in Health Communication and Health Administration from Ohio University. In addition to her education, she has many years of experience in a variety of industries including education, insurance, law, and developmental disabilities. Her primary focus is to ensure that each patient receives the highest level of customer service in each of our offices. She is also responsible for marketing activities for the practice. Pam resides in Meigs County with her husband, David. In their free time they enjoy road trips, antiquing and finding new 'favorite places.' 

Bethany Cooke finished her Bachelor's of Science degree in Hearing, Speech, and Language Sciences in 2006 and her Doctorate in Audiology in 2010, both at Ohio University. Her favorite part about being an Audiologist is being able to help those with hearing loss to be able to freely communicate with their loved ones again. She takes a special interest in each every patient, but really loves a challenge!Bethany was born and raised in South Point, Ohio, but has spent the past decade studying and practicing Audiology in Athens. She spends most of her free time baking and coloring with her daughter, Kacie. 

Jessica Allen is a licensed Ohio State Hearing Instrument Specialist (HIS). This designation allows her to do testing, hearing device fittings, and other patient-related services in both the Athens and Jackson locations. In addition to her direct hearing healthcare functions, she is responsible for all accounting functions of the practice.

Margaret White is the Front Office Person for the Jackson office and also works one day per week in Athens. She has been with Diles Hearing Center since July 2002. Prior to joining Diles she worked for an audiologist in Gallipolis. In addition to front office duties, she handles all insurance billings and queries.